Although we love everything at Vert Beauty, we understand that you may not. We are dedicated to helping you find the right products for you.
Unused and unopened items that are in their original condition can be returned for a full refund within30 days from the shipping date or in-store purchase. Returns will be processed in the original payment method.
If you are not satisfied with a product you received, the opened item can be returned within 30 days for a store credit in the full amount paid for the item provided that more than 50% of the product has not been used.
If a product has been damaged when received, we require a photo to be sent to us upon arrival and we may ask that you send the product back to us.
If you are returning an item that is part of a free gift with purchase promotion, the value of the gift included with your purchase will be deducted from your refund or store credit, unless the gift is returned with the other items. If the gift is returned, it should not be more than 50% used otherwise it will be deducted from your refund or store credit.
Please note the following items are not eligible for return or exchange: Sale Items, Fragrances, Soaps, Tea, Supplements, Curated Boxes, Travel Sizes, Tools such as; Gua Sha, Rose Quartz or Jade Rollers, Dry Brushes, Sponges, and Makeup Brushes, and free gifts or promotional items.
If you have any questions please do not hesitate to email us at firstname.lastname@example.org or give us a call (303)623-8378. We are also available via chat on our website during our business hours, Tuesday through Sunday.
*Please note Free Shipping on U.S. orders of $200.00 or more is applied after discounts
All in-stock orders will be processed within 24 hours of placement Tuesday- Friday by 3pm MST. If you place an order after 3pm MST on a Friday, your order will be fulfilled on that following Tuesday. We are closed on Sundays and Mondays. Please keep in mind that this may change or be delayed during holidays and holiday weekends. **Shipping times may take longer during the holidays**
We are offering curbside pickup for orders placed online during normal business hours. Please check your email for a confirmation that your order is ready for pickup.