Although we love everything at Vert Beauty, we understand that you may not. We are dedicated to helping you find the right products for you.
Due to COVID-19 we are not allowed to accept exchanges or returns if the product has been opened due to the fact that the product cannot be properly sanitized upon reselling. This is a regulation that has been put in place per the state of Colorado and the Health Department. If you are unhappy with a product, simply give us a call so we can guide you through how to use it properly or in a different way.
Unused and unopened items that are in their original condition can be returned for a full refund within 30 days of the receipt. We will assess the return and see that it is in resalable condition before we issue you a return. Returns will be processed in the original payment method. If you purchased online, please email firstname.lastname@example.org for further instructions.
Please note the following items are not eligible for return or exchange: Sale Items, Fragrances, Soaps, Tea, Supplements, Curated Boxes, Travel Sizes, Gift With Purchase, Tools such as; Gua Sha, Rose Quartz Rollers, Dry Brushes, Sponges, and Makeup Brushes.
If you have any questions please do not hesitate to email us at email@example.com or give us a call (303)623-8378 and press 1. We are also available via chat on our website during our business hours.
Free Shipping on orders $75+
*Please note Free Shipping on U.S. orders of $75 or more is applied after discounts
Please plan 1-2 business days for processing time from the time you place your order to the time it ships out. Orders that are placed Tuesday - Friday before 12pm MST will be shipped out the same day. Orders that are placed on a Friday after 12pm MST will be shipped that following Tuesday. Orders may take 7-10 business days. Please note all observed holidays as your order will not be shipped on this day and may delay the shipping process. **Shipping times may take longer during the holidays**
We are offering curbside pickup for orders placed online Tuesday through Saturday 11am - 4pm. Please check your email for a confirmation that your order is ready for pickup.